Help & guides
Ask the AI how it works
The Activento AI button sits in the top bar of every Activento dashboard and opens the assistant beside the page. You ask your question the way you would ask a colleague. The answer comes short and clear from Activento's guide, and if you like, one click takes you to the page in question.
- Answers from Activento's guide. If something isn't in there, it says so plainly and points you to the closest place in the dashboard
- With your permission as the account owner it also looks up bookings, orders, customers, products and today's tours, and it prepares a cancellation that you confirm yourself. Everyone sees only what their role allows
- One click takes you to the calendar, orders, products, vouchers or settings
- “Turn into a ticket” hands the conversation to our support team as a ticket, with the chat attached
- It sticks to Activento and, for example, writes no code
Activento app
Help on the go in the app
In the app's help centre you ask the same way, for example about tours, the register or check-in. One tap takes you to your bookings, your inbox or your profile, and when a person takes over, the conversation carries on right inside the app.
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Nobody reads the manual. Everybody asks.
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